20 oz. Tumbler-Customize Your Own Design

• Keeps your beverages at the perfect temperature, hot or cold, for extended periods of time.
• Size: 20 oz - perfect for your daily coffee, tea, water, or other favorite beverages
• Durable and long-lasting, ensuring it can withstand everyday use and outdoor adventures.
• Customizable design allows you to express your personal style or promote your brand.
• Eco-friendly option that helps reduce waste from disposable cups.
• Versatile and convenient for a wide range of occasions and activities.
• Premium Stainless Steel Construction: Provides durability and long-lasting performance, resistant to rust, corrosion, and impact.
• Versatile: Perfect for use at home, office, outdoor adventures, travel, or on-the-go.

Return Policy for Drinkware:

At Simply Sophisticated, we strive to provide our customers with high-quality drinkware products. However, if you are not satisfied with your purchase, we have a straightforward return policy to ensure your satisfaction.

Eligibility:

• To be eligible for a return, the drinkware product must be unused, in its original condition, and with all original packaging and accessories.
• Returns must be initiated within 14 days from the date of purchase.
• Customized or personalized drinkware products may not be eligible for returns, unless they are defective or damaged.

Return Process:

• To initiate a return, please contact our customer service team by email at kwhite@mysimplysophisticatedshop.com to request a return authorization.
• Once the return is authorized, please securely package the item and ship it back to us using a trackable shipping method.
• The customer is responsible for the return shipping costs, unless the return is due to a defective or damaged product.
• Upon receiving the returned item, we will inspect it to ensure it meets the return eligibility criteria.
• If the return is approved, we will process a refund to the original payment method or provide an exchange, as per customer's preference.

Exclusions:

• Used, damaged, or incomplete items may not be eligible for returns.
• Returns for customized or personalized drinkware products may be limited to cases of defects or damages.
• Refunds or exchanges may not be provided for items purchased from unauthorized resellers or third-party sellers.

Customer Service:

• Our customer service team is available to assist you with any questions or concerns regarding returns or product issues.
• Please contact us by email at kwhite@mysophisicatedshop.com for prompt and courteous assistance.

Note: This return policy is subject to change and is at the discretion of Simply Sophisticated.  Please refer to our website or contact our customer service team for the most up-to-date return policy information.